We were very disappointed in Manager on phone after two orders were not what we ordered. In the past. The phone assistant has always been polite and gleeful.
The call with manager was rude and she did,not offer any correction on their part or refund.
We will no longer order from here or recommend them.
I'd say they are the most effective pads I've found. Very good for nighttime or needing to travel long distances for a long period of time. There's sometimes adhesive overhang in the front of pad which sticks to skin or hair that I don't like.